Domotz, a new provider of Smart Home Intelligence Systems for businesses and homes, announced that it will unveil Domotz PRO at ISE in Amsterdam on February 9, 2016. Built for smart home automation installers, systems integrators, help desks and hardware manufacturers, Domotz PRO is a professional grade home intelligence system which enables remote technical assistance for home network and device problems.
“There are 100 million smart homes in the world of which only a small fraction are actively serviced. The market for smart home monitoring and remote tech support remains completely untapped,” said Domenico Crapanzano, CEO and Co-Founder of Domotz. “Domotz PRO was developed to help existing businesses diagnose and troubleshoot the millions of IT and device problems that happen every day in their customers connected homes.”
Professional Smart Home Intelligence Features
Domotz PRO features include network and device monitoring regardless of manufacturer, remote desktop and device access, remote power management, alerts and network diagnostics. The system also includes advanced monitoring and diagnostic capabilities such as multi-VLAN and SNMP support and tools to determine the quality of a network’s connectivity. System users also get access to features tailored to technical support service administration:
- Professional Mobile and Web Apps: IT and device problems can be serviced on the go from anywhere, with a simple click.
- Professional Dashboard for Smart Home Monitoring: A comprehensive dashboard for viewing all active smart homes and live technology. Via the dashboard, a home or device that needs help can be quickly identified, diagnosed and troubleshot.
- Remote Connectivity for Tech Support: Through facilitating network and device connectivity (RDP, VNC, TELNET, SSH and HTTP/S), Domotz PRO enables the provision of remote tech support.
- A Customer Facing App that can be branded: Exclusive to Domotz PRO is a customer facing mobile app, which businesses can brand and offer to end users for smart home intelligence. The app is a simple tool for network diagnostics and smart home inventory tracking.
For more information about their solutions, please visit the Domotz official website.