MONI recently added to the Company’s portfolio of cutting edge smart home security offerings the Qolsys IQ Panel 2 – an all-in-one security and smart home platform that combines advanced hardware and leading interactive software services, will now be available to MONI customers nationwide with any package.
According to Statista, there are approximately 41.5 million smart homes in the U.S., and that figure is expected to jump to 80.4 million by 2021 – almost doubling in just four years. As the number of smart homes continues to rise, MONI is anticipating the changing needs of increasingly connected consumers. By adding the Qolsys IQ Panel 2 to its product portfolio MONI is working to provide higher levels of security, Internet of Things (IoT) connectivity, and greater ease of use. The Qolsys IQ Panel 2’s tablet-like form factor includes an intuitive swipe-based user interface. LTE and Wi-Fi dual path connectivity help enable stronger connection. Bluetooth touchless disarming and S-Line encryption technology add extra layers of protection. Additional features include a built-in glass break detector, a built-in router, and over-the-air software updates. A built-in panel camera also captures and sends photos to the user’s smartphone or watch so that they can quickly see who armed or disarmed the system.
“MONI has seen 2x growth in its interactive services customer base since 2012,” said Jeff Gardner, president and CEO of MONI Smart Security. “With an expanding customer base comes increased customer needs. Our product offerings are designed to meet the rapid rise of the smart home, while making connected technologies more accessible to non-technical consumers. We see ourselves as curators, bringing together the best technology of its kind, like the Qolsys IQ Panel 2 – to deliver on what customers require and want.”
MONI has spent more than two decades serving the home security needs of homeowners across the United States. The Company actively seeks best in class technologies to augment its product portfolio, curating innovative solutions that can be easily accessed and understood by consumers of all technical abilities. MONI’s smart home security product portfolio is anchored by the Company’s patented ASAPer technology, an interactive messaging hub that alerts both MONI customers and their emergency contacts “as soon as possible” when an alarm is triggered. This curated product portfolio allows for an optimal consumer experience that is focused on customer safety and customer satisfaction.
When it comes to customer safety and satisfaction, MONI understands that moments matter – be it the moments consumers spend with the Qolsys IQ Panel 2, a call with customer service, or response to an alarm event. The company is committed to changing the way that customers interact with home security. In January 2017, MONI introduced the industry’s first Customer Bill of Rights so customers know exactly what to expect from MONI, including the right to value every second by having alarm incidents and customer service inquiries resolved as soon as possible.